Frequently Asked Questions

Everything you need to know about your intimate essentials.

How do I find my perfect size?

We provide a comprehensive size guide on each product page. We recommend measuring your bust and hips with a soft tape measure and comparing them to our chart for the most accurate fit.

What is your return policy for intimate apparel?

For hygiene reasons, we only accept returns on items that are unworn, unwashed, and still have the original tags and hygienic liners attached. Returns must be initiated within 30 days of purchase.

How should I care for my delicate underwear?

To maintain the longevity of lace and silk fabrics, we recommend hand washing in cold water with a mild detergent. If using a machine, please use a mesh laundry bag and a delicate cycle.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Are your packages discreet?

Yes, all orders are shipped in plain, unmarked packaging to ensure your privacy. The return address will display our corporate name rather than the specific store brand.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.